FAQ’s
We’re here to help you feel better- fast. Browse our most common questions or reach out to team.
App Usage & Technical Support
1. I forgot my password. What do I do?
Tap “Forgot Password” on the login screen and follow the reset instructions sent to your email.
2. The app isn’t working. Help!
Try restarting the app, checking for updates, or rebooting your device.
Still stuck? Email us at support@ahhaa.com.
3. Can I use the app offline?
Some Record Mind Activities and basic check-ins are available offline. However, syncing progress, updating MindFit Score, maintaining streaks, and accessing full analytics require internet access.
4. Is my data safe?
Yes. Your emotional check-in data is stored securely and never shared without your explicit consent. We do not sell personal emotional data.
Please view our full Privacy Policy.
5. How do I reach support?
Use the in-app Help button or email us directly at support@ahhaa.com.
We are here to support your journey.
Still have questions? Reach out to us at support@ahhaa.com
FAQ’s
We’re here to help you feel better- fast. Browse our most common questions or reach out to team.
App Usage & Technical Support
1. I forgot my password. What do I do?
Tap “Forgot Password” on the login screen and follow the reset instructions sent to your email.
2. The app isn’t working. Help!
Try restarting the app, checking for updates, or rebooting your device.
Still stuck? Email us at support@ahhaa.com.
3. Can I use the app offline?
Some Record Mind Activities and basic check-ins are available offline. However, syncing progress, updating MindFit Score, maintaining streaks, and accessing full analytics require internet access.
4. Is my data safe?
Yes. Your emotional check-in data is stored securely and never shared without your explicit consent. We do not sell personal emotional data.
Please view our full Privacy Policy.
5. How do I reach support?
Use the in-app Help button or email us directly at support@ahhaa.com.
We are here to support your journey.
Still have questions? Reach out to us at support@ahhaa.com
FAQ’s
We’re here to help you feel better- fast. Browse our most common questions or reach out to team.
App Usage & Technical Support
1. I forgot my password. What do I do?
Tap “Forgot Password” on the login screen and follow the reset instructions sent to your email.
2. The app isn’t working. Help!
Try restarting the app, checking for updates, or rebooting your device.
Still stuck? Email us at support@ahhaa.com.
3. Can I use the app offline?
Some Record Mind Activities and basic check-ins are available offline. However, syncing progress, updating MindFit Score, maintaining streaks, and accessing full analytics require internet access.
4. Is my data safe?
Yes. Your emotional check-in data is stored securely and never shared without your explicit consent. We do not sell personal emotional data.
Please view our full Privacy Policy.
5. How do I reach support?
Use the in-app Help button or email us directly at support@ahhaa.com.
We are here to support your journey.
Still have questions? Reach out to us at support@ahhaa.com